Find answers to questions regarding shipping & delivery.
We offer free shipping on all U.S. on orders over $100 and free easy exchanges & returns. Exchanges and refunds onto the store gift card are accepted within 60 days, refunds onto the original payment method are accepted within 30 days (excludes final
If an item is listed as “pre-order,” it means that we haven’t received it in our warehouse yet. As soon as we receive it, we will ship it out to you. Please note if your order contains a pre-order item, we will wait until your entire order is availab
We can modify orders as long as our fulfillment center has not shipped your order yet. Once the order leaves our warehouse, we can no longer make any changes to it. You will have to process a return or exchange once the carrier tries to deliver it to
Yes, you can track your packages through the tracking details provided in the email sent when your order has been shipped by our fulfillment center. If you did not receive an email, please send us a support ticket at [email protected].
We ship all orders from the United States.
Please send an exchange request to [email protected] and a member of our team will assist you with your order.