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DOLAN

Get answers to all your questions regarding DOLANS shipping, returns, rewards, and much more!

DOLAN Frequently Asked Questions

How do I start an exchange or return?

What is your return and exchange policy?

Can I exchange or return an item that I have had embroidered and/or customized?

What are store credits?

What do I do if I receive a damaged item?

Returns + Exchanges

Where do you ship? How soon will my order ship?

What does "pre-order" mean? When will it ship?

Can I modify my order after it's been placed?

Can I track my package?

Where does DOLAN ship from?

What do I do if I receive the wrong order?

Shipping + Delivery

Can you explain how Try Before You Buy works?

How long do I have to try the items before deciding to keep them?

How many items can I try?

When do I have to return my items by?

Why is there an authorization on my card?

Do I get free shipping or free returns?

I initiated my return, why is my card being re-authorized?

My trial ended and I was charged, but now I want to return something. Is this still possible?

Are returns free with Try Before You Buy?

Does Try Before You Buy apply to international orders, including Canada?

Try Before You Buy

How do I find my size?

What is your size range, and do you have plus sizes?

Inseam Recco's

Can I mix and match the TLC & CORE Fabric Options?

Do you carry Petite pants?

Do you make Tall pants?

Do you make Tall tops?

Core seems more durable, but is it still soft?

Does petite length in scrub pants mean the rise will be different?

Do you make petite tops in plus?

What does petite mean for tops? Is it just the length or is something else different?

Does petite mean the legs will be slimmer or different than the regular?

I'm in between sizes on the Hope jogger, what are my options?

What if the Hope jogger is tight on my calves?

Are your scrubs preshrunk?

Does Dolan carry Maternity?

My body shape is more round so my midsection is larger than my shoulders - what tops do you recommend?

I have a big back. What is the best scrub top for me?

What if my size is sold out?

Which scrubs are best for carrying around lots of stuff?

What are the best scrubs for physical therapy or movement?

What is the difference between Core and TLC lines?

Can I mix and match CORE and FLEX pieces—will the colors be the same?

How do the CORE and FLEX fabrics differ?

What size should I get in FLEX?

Do you carry scrubs with long sleeves?

Which scrubs are best for working with animals?

Fit, Sizing & Fabric Frequently Asked Questions

Do you offer group, school, team discounts?

Are there discount codes for Students and or Military?

Why isn't my discount code working?

Where is my first order discount code?

What forms of payment does DOLAN accept?

Does DOLAN offer financing?

Discounts + Payments

Can I add embroidery to my scrubs?

Customization

I’m looking for a specific color, will you be offering it?

Limited Edition Colors

What is DOLAN all about?

How did DOLAN start?

What makes DOLAN scrubs so different?

Are DOLAN Scrubs antimicrobial?

Contact Us

About Dolan

Find answers to questions regarding returns & exchanges.

Find answers to questions regarding shipping & delivery.

Find answers to questions regarding Try Before You Buy.

Find answers to questions regarding DOLAN scrubs fit, sizing & fabric.

Find answers to questions regarding group orders and student/military discounts.

Find answers to questions regarding product customization and embroidery.

Find answers to questions new releases and limited edition colors.

Frequently asked questions about the DOLAN brand, our products, and discounts.

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