What is your return and exchange policy?Updated 12 days ago

Returns & Exchanges

We stand by our scrubs, if you don’t love how you feel, we’ll do our best to make it right.

Returns

• Accepted within 30 days of ship date (unworn, unwashed)

• Optional $2.98 return coverage at checkout for free return shipping

• Otherwise, a return fee applies (currently $12, subject to change)

• Refunds are issued once your return is received and processed

Exchanges

• Available within 60 days

• Your new item ships within 48 hours of submitting your exchange

• Please send your return within 10 days (with tracking)

• If no tracking is received, we’ll charge for the new item and the original will not be refunded

Final Sale

• e-Gift Cards, final sale items, and embroidered/custom items are not eligible

Start a return or exchange:
https://returns.shopdolan.com/#/

Shipping Notes

• U.S.: Use our prepaid label to ensure your return is trackable

• Canada: Return shipping not included; exchanges not offered