To start an exchange or return go to: https://returns.shopdolan.com/#/

<span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">To start an exchange or return go to:&#xA0;<a href="https://returns.shopdolan.com/#/" id="isPasted">https://returns.shopdolan.com/#/</a>

How do I start an exchange or return?

Our commitment to designing and delivering feel good scrubs for every body is our product guarantee. Our Feel Good Guarantee is exactly that. We stand by our scrubs, and we're confident you will too. If you don't love how you feel in your Dolan scrub

Our commitment to designing and delivering feel good scrubs for every body is our product guarantee.&#xA0;Our Feel Good Guarantee is exactly that. We stand by our scrubs, and we&apos;re confident you will too. If you don&apos;t love how you feel in your Dolan scrubs simply reach out to us at <a href="mailto:hello@shopdolan.com" rel="noreferrer noopener" style="overflow-wrap: break-word;" target="_blank" title="mailto:hello@shopdolan.com">hello@shopdolan.com</a> and we&apos;ll do our best to make it right.<span id="isPasted" style="color: rgb(0, 0, 0); font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">We will gladly accept unworn, unwashed items within 30 days of their ship date. Once your return has been scanned in and confirmed, we will process your refund to your original payment method. For exchanges or store credit, we offer an extended return window of up to 60 days.&#xA0;Items that are not eligible for returns or exchanges are:<ul><li style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 16px;">All promotional purchases, such as e-Gift Cards, or items marked final sale.&#xA0;</li><li style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 16px;">Items with <a href="https://dolan.gorgias.help/en-US/can-i-add-embroidery-to-my-scrubs-110397">embroidery</a>.</li></ul>To initiate a return or exchange&#xA0;<a href="https://returns.shopdolan.com/#/" id="isPasted">https://returns.shopdolan.com/#/</a>For all US orders please use our pre-paid return labels so we can track your items. We are unable to refund lost returns using labels other than our own.&#xA0;<p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: -apple-system, BlinkMacSystemFont, &quot;Helvetica Neue&quot;, Helvetica, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 17px; line-height: 1.5; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; text-rendering: optimizelegibility; letter-spacing: -0.22px; overflow-wrap: break-word; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);">For International Orders return shipping costs will not be covered. Please submit your return through our returns form and ship back your items using your carrier of choice. We do not offer exchanges for international order, yet. Please place a new order in the size, style, and color that you&apos;ve determined will be a better fit. We recommend using a shipping method with tracking so that you can ensure your order gets back to us safely.

What is your return and exchange policy?

Sadly, no. We do not accept returns of items with embroidery and/or customization.

<span style="font-size: 16px; font-family: Montserrat, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Sadly, no. We do not accept returns of items with embroidery and/or customization.

Can I exchange or return an item that I have had embroidered and/or customized?

Store credits are offered for items that are returned but not eligible for a refund. You can use your store credits to purchase items from our store. Please note that store credits do not expire and can be used anytime and are as good as cash.

Store credits are offered for items that are returned but not eligible for a refund.You can use your store credits to purchase items from our store.Please note that store credits do not expire and can be used anytime and are as good as cash.

What are store credits?

You can send us an email at hello@shopdolan.com and process a replacement for the damaged product. If you do not wish to keep the product, we can process a refund or provide you with store credits that you can use to purchase other items in our store

You can send us an email at <a data-fr-linked="true" href="mailto:hello@shopdolan.com">hello@shopdolan.com</a> and process a replacement for the damaged product.If you do not wish to keep the product, we can process a refund or provide you with store credits that you can use to purchase other items in our store.

What do I do if I receive a damaged item?

Have a question, a request for product or sizing, or want to leave us a note? We'd love to hear from you! Send us a message.

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Returns + Exchanges

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